• Enables a robust change policy within the organization
  • Facilitates the formation of a Change Advisory Board (CAB) to handle changes
  • Facilitates rollout of changes in a controlled environment to eliminate risk and downtime
  • Combined with Configuration Management, provides excellent insight into impact of change on services
  • Allows for a structured analysis of cost vs. benefit

"There is nothing permanent except change." Change is inevitable but to change and change for the better are two different things. Though changes in components of IT Infrastructure are intended to improve things, management of the change is never easy. The diversity of components, configurations and application make change a challenging task and ITIL Change Management (CM) provides the necessary framework to guide organizations to meet this challenge.

Built on ITIL best-practices for Change Management, InsTIL Change Managamenent ensures that every Configuration Item (CI) change request is assessed, approved and implemented in a controlled manner with back out plans in case of failure.

All CI’s (in the Configuration Management database - CMDB), under the control of IT Operations, fall within the scope of Change Management - hardware, peripherals, devices, communication equipment, software, and documents in the live environment and support & maintenance procedures.

The success of Change Management (CM) lies in ensuring that a change does not destabilize the IT environment. However complex your IT set up, InsTIL Change Management is the complete that you always wanted to help you achieve the smooth transition every time there is a change issue:

  • Request for Change (RFC) triggers a series of change events and CI status that are captured in InsTIL Change Management.
  • Service desk authorization to directly handle standard change (CI’s that are pre approved) items
  • Escalation process for non standard change items (send to the change manager)
  • Facility to setup and call the Change Advisory board (CAB) and record minutes of CAB meetings & approvals.
  • Support automated workflow for approvals management

InsTIL Change Management

InsTIL Change Management Software helps organization manage change in IT Systems and Configurations as the need arises without complex planning or cumbersome systems. InsTIL Change Management enables smooth transitions without any undue risk of failures.

  • Track change status (all approved changes are sent to the test environment for testing)
  • Track test status (against test plans) and then rollout changes to the live environment
  • Email alerts to the concerned staff at each stage of the RFC process
  • Tracks impacts, resources and authorizations
  • Reports on Post implementation Review (PIR)
  • Detailed activity log, by change and by task

InsTIL Change Management will change how you manage Change and assures you:

  • Smooth and painless management of change
  • Reduced risk of service outages

InsTIL is built for the future – it is designed for managing change in even large and complex IT setups and is well equipped to scale with your growth. When you install InsTIL Change Management, be assured, you will not need to ever consider changing your Change Management Software.

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InsTIL Change Management is a complete solution for IT Change Management and gives you all the features that you really need and yet costs a lot less to buy & easier to implement. Check out the feature by feature comparison.

InsTIL Change Management – Change for the better

  • Foundation to establish an organization change management strategy that supports the IT infrastructure & other ITIL processes
  • Provides a controlled life-cycle for change management that is build on ITIL best-practices framework for Change Management
  • Minimizes the disruption to service delivery & outages during change handling by using standardized and repeatable change control processes
  • InsTIL Change Management ensures that every Configuration Item (CI) change request is assessed for business impact , approved to justify the business impetus for change & implemented in a controlled manner & backed with a plan for failure
  • Facilitates process improvements via change evaluation procedures & KPI reports on change control & costs
  • Preserves service integrity & stability and instills end-user confidence in IT service management
  • Reduces the incidence of change related problems, unauthorized & emergency changes
  • Improves the success of change by aligning IT services organization with the business objectives for change
  • Emphasizes clear communication to stakeholders & senior leadership participation in change process
  • Streamlines decision making & approval through the Change Advisory Board (CAB)

InsTIL has changed how IT Managers manage change. Discover how you can change for the better!